Accused of false advertising designer floor into complaints against poor service network platform.

<p align="left"> late July, found room in the home network renovation Forum, the network called "simple ken" Mr. Chen issued a "buy wooden floor: NB Large X natural Bluff," the decoration .log, the paper called his wife have a big price increase in disguise X regarding the natural wood floor, and the staff's attitude was very bad shopping guide, do not respect the consumers to buy less. .Sent to post after just a few days caused a great deal of concern, the network became an important platform for consumer complaints. .</ P> <P> <P> <! - This news is SouFun All rights reserved Please indicate the source as and add web link http://home.soufun.com/, rights reserved. .-> <p Align="center"> </ p ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, breach of .rights reserved. .-> <p Align="center"> profile picture </ p ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/ ., rights reserved. .-> <p> Owners accused of: </ p ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, the offender must .study. .-> <p> Business price increase in disguise </ p ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, offenders .reserved. .-> <p> Chen reporter called the parties understand the relevant circumstances, as he said, is more than a month ago, he ran from the Internet that a large X on the wooden floor on July 26 in the Tianhe District Flower Manor Centre • .buy at world events, the scene, a 69 yuan / ㎡ for sale on the floor, Mr. Chen's wife intends to be present to buy. .Mrs Chan was the scene that the shopping guide advice, the original price of 69 yuan / square meters of wood floor needs a additional 20 yuan per square installation costs, but this product is stacked in a corner full of miscellaneous boards, Anson immediately expressed dissatisfaction. .Turning to the case of the day, Mr. Chen said: "The business is a temporary increase consumer fraud, should immediately identify 89 yuan / ㎡! ."</ P ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, rights reserved. .-> <p> Shopping guide bad attitude </ p ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, the offender must .study. .-> <p> Later, Mrs Chan fancy inside a 79 per / m of wood flooring, shopping guide, said purchases of less than 20 square meters will have to install the additional cost of 200 yuan, and said that if the two together to buy full .20 square meters can also be free installation. .Anson good plan in consultation with friends, purchased a total of 25 square meters, the shopping guide but with disdain, said: "It ah? .I thought you have 40 parties, which still have to add 200. ."Mr. Chen said in the post, Purchasing Guide is not only the issue of the installation costs of the tether, also released" In general we are receiving a single party of more than fifty or sixty, as you so little side single is the first time the number of .access. .Next week I have a list of hundreds of parties to go to shop it! ."The arrogant words. .</ P ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, rights reserved. .-> <p> See the shopping guide is so arrogant and presumptuous, Chen is too much anger, and finally she bought brand new oasis in the vicinity of a wood floor. .Although the store purchases of less than 20 square meters will be charged 100 fee to be installed, but Anson and his friends purchased a total of 25 square meters of wood floor, the store is the they release the cost of installation, and issue the required guests .relevant documents, Anson was very pleased with their service attitude. .</ P ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, rights reserved. .-> <p> Merchant Response: </ p ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, the offender must .study. .-> <p> Ads labeled non-labor costs </ p ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, .rights reserved. .-> <p> Soufun journalists to convey the views of Mr. Chen X ran a large shop in the colorful world after the head of Ms Leung, Ms Leung explanation. .She pointed out that the name of the newspaper ads "69 Yuan / square," the price, but below the mark without labor, "labor costs are included to install the keel, moisture and other expenses the cost of film and baseboard as 69 yuan ./ m is almost cost price at 20 yuan per labor cost be to install the master of the costs, if the customer is required to send the goods, of course, without additional labor costs. ."Ms Leung said. .</ P ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, rights reserved. .-> <p> Purchases of less than 20 square meters to be charged installation fee is a line regulation </ p ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home. .soufun.com /, rights reserved. .-> <p> Ms Leung said that because the master install to the cost of each building site where work is essentially fixed, installed with the installation of 20 ㎡ 10 ㎡ labor costs almost the same, so no matter to which stores have the & ldquo .; purchases of less than 20 square meters to be charged installation fee "of this rule, and how much the installation fee varies depending on the brand. .In the two families together to buy more than 20 square meters can install the fee waiver issue, Miss Leung responded: "If two people are neighbors, I would like free installation fee is no problem, but if the two were quite far apart, we .equal to twice the labor costs to pay, this case can not be free installation fees. ."</ P ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, rights reserved. .-> <p> "Are under the orders and then a small guest" </ p ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home .. soufun.com /, rights reserved. .-> <p> "Are under the orders and then the small guests, regardless of 10 parties, 20 parties are all business, and we all should be equal attitude towards the good, ignore the consumer shopping guide should not be arrogant attitude is .If find out it's true, we will give the consumer an explanation. ."Ms Leung said. .</ P ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, rights reserved. .-> <p> Businesses should be trading for the first service to be in good faith as the most important </ p ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home .. soufun.com /, rights reserved. .-> <p> It is understood that the floor grid marked on the retail market generally refers to an inclusive price, no additional labor cost for each side also; If you want additional charge, the business should be indicated in the ad. .Mr. Chen provided reporters have visited web advertising, advertising does not appear on the "non-labor costs," the related reminder. .I do not know is the business of the negligence or intentionally did not mention when creating your ad to attract popularity, but no matter what, it is easy to mislead consumers, and finally allow consumers to not only disappointed, but will also damage the credibility of businesses, can be described as wasted. .Such a "flicker" suspected of consumer advertising or not better. .</ P ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, rights reserved. .-> <p> The industry, all lines are lines of rules, most of the flooring store purchases of less than 20 square meters have additional installation fee is required provisions of this part of the cost from 100 yuan to 200 yuan is not .and so on. .Whether by way of more family members together to buy installation fee waiver, you need to, as the case may be. .On these two points, shopping guide for consumers should be explained in detail to avoid unnecessary misunderstandings. .</ P ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, rights reserved. .-> <p> Both floor retail or other industries, respected guests are the most basic requirements for service personnel. .Consumers should also improve their human rights awareness, if the suspect had charged unreasonable fees, or encountered bad attitude shopping guide, you should find the spot, consult the person in charge or complaint. .</ P ><!-- Copyright SouFun this news is, if reproduced please indicate the source and add the web link http://home.soufun.com/, rights reserved. .-> <p> Appeal when the interests of consumers on the network ring, the impact can not be ignored in today's era of homogeneous competition floor, the business needs of consumers through the network to listen to voices of the platform .demands of the customer before the line turned into a beacon of enterprise in order to satisfy consumers and build brand credibility. .<! - This news is SouFun All rights reserved Please indicate the source as and add web link http://home.soufun.com/, rights reserved. .--></ P>.